FAQ's

Q. Why isn't my order being processed?

• Payment must be received at the time of order. Any unpaid or pending orders will not be processed.
• Orders without shipping information will not be processed.
• Custom herbal blend orders without a completed questionnaire will not be processed.

Q. What areas do you service?

• Service Area & Travel Fees:

  We happily serve Smyrna, TN and the communities within a 40-mile radius, no extra charge.
  If you’re a little farther away, a $25 travel fee applies for every additional 15 miles.
  For special gatherings outside of town or in another state, we are honored to travel to you. Travel rates for these extended journeys range from $500 to $800, in addition to the service fee.

Q. Is shipping available?

• Yes, select products are available for shipping.
• International shipping is not yet available.

Q. What forms of payment are accepted?

• All major credit cards, Pay Pal, Venmo, Apple Pay, Google Pay.

Q. Do I have to pay upfront?

• Yes, Payment must be received at the time of order. Any unpaid or pending orders will not be processed.
• Installment payments are available for Retreats.
• Deposits are required for wellness services.

Q. Inclement Weather & Natural Disasters

• Inclement weather includes but, is not limited to: Severe Thunder Storms, Tornado Watch/Warnings, Snow/Ice/Hail, Severe Fog, Flooding etc.
• Shipping may be delayed due to severe weather.
• Emails & text messages will provide more information in this case.